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Chronically You, LLC

Terms, Privacy & Communications Policy

Effective Date: January 16, 2026

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1. ABOUT US

This Policy applies to services provided by Chronically You, LLC, with its principal business address of PO Box 109, Little Chute, WI 54140-0109 (“Chronically You,” “we,” “us,” or “our”).

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Contact: hello@bechronicallyyou.com

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2. PURPOSE OF THIS POLICY

This Policy explains how we collect, use, store, share, and disclose personal information and how we communicate with you via our website, email, text messaging (SMS), and digital advertising platforms.

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This Policy governs:

  • Website use

  • Email communications

  • SMS/text communications

  • Digital advertising and analytics

  • Coaching services and disclosures

  • Partnerships, sponsorships, and promotional content

 

By using our website, submitting forms, or opting into communications, you agree to this Policy.

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3. SERVICES & SCOPE (IMPORTANT)

Chronically You provides health coaching services only.

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We are not medical providers, therapists, mental health professionals, dietitians, or personal trainers. Coaching services are educational and supportive in nature and are not a substitute for medical or mental health care.

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4. INFORMATION WE COLLECT

We collect personal information you voluntarily provide and information collected automatically.

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Information You Provide

  • Name, email address, phone number, mailing address

  • Communication preferences

  • Coaching intake information, surveys, or questionnaires

  • Payment information (processed by third parties)​

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Information Collected Automatically

When you visit our website, we may collect:

  • IP address

  • Browser type and device information

  • Pages viewed and time spent

  • Referral sources

 

This data helps us understand how our website is used and improve performance.

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5. COOKIES, GOOGLE ANALYTICS & TRACKING TECHNOLOGIES

We use cookies and similar technologies, including Google Analytics, to:

  • Analyze website traffic and usage patterns

  • Understand how visitors interact with our content

  • Improve website functionality and user experience

 

Google Analytics may collect information such as your IP address and browsing behavior. This information is processed in accordance with Google’s privacy policies.

 

Where required by law (including GDPR), users may:

  • Accept or reject non-essential cookies

  • Adjust browser settings to limit cookie usage

 

We do not use analytics data to personally identify individual users.

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6. DIGITAL ADVERTISING & META ADS

We may use advertising platforms such as Meta (Facebook and Instagram) to promote our services.

 

These platforms may use cookies or tracking technologies to:

  • Show relevant ads

  • Measure ad performance

  • Understand audience engagement

 

Chronically You does not receive personally identifiable information from these platforms unless you voluntarily provide it (for example, by submitting a form).

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You can manage ad preferences directly through the relevant advertising platform.

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7. HOW WE USE YOUR INFORMATION

We use personal information to:

  • Provide and administer coaching services

  • Communicate with you based on your consent

  • Send emails or texts you explicitly opted into

  • Share resources, updates, and scheduling information

  • Improve services, website performance, and outreach

  • Meet legal and contractual obligations

 

We do not use your data for undisclosed purposes.

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8. LEGAL BASIS FOR PROCESSING (GDPR)

Where applicable, we process personal data based on:

  • Your explicit consent

  • Contractual necessity

  • Legitimate business interests

  • Legal obligations

 

You may withdraw consent at any time.

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9. EMAIL COMMUNICATIONS

If you opt into email communications, you may receive:

  • Educational content

  • Coaching-related updates

  • Program announcements

 

You may unsubscribe at any time using the link provided in each email.

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10. SMS / TEXT MESSAGE COMMUNICATIONS (TCPA & GDPR COMPLIANT)

SMS messages are optional and require separate, explicit consent.

 

Messages may include:

  • Coaching support or reminders

  • Scheduling or administrative messages

  • Program resources

  • Message frequency varies. Message and data rates may apply.

  • Reply STOP to opt out. Reply HELP for assistance.

  • Consent to SMS is not required to receive coaching services.

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11. SMS LIMITATIONS & SAFETY NOTICE

Text messaging:

  • Is not monitored 24/7

  • Is not for emergencies or crisis communication

  • Is not medical or mental health care

 

If you are experiencing an emergency, contact local emergency services or a qualified healthcare provider.

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12. PARTNERSHIPS, SPONSORSHIPS & AFFILIATE DISCLOSURES

From time to time, Chronically You may collaborate with partners, sponsors, or third-party brands aligned with our values.

 

Any:

  • Sponsored content

  • Paid partnerships

  • Affiliate relationships

will be clearly and conspicuously disclosed in accordance with applicable advertising and consumer protection laws.

 

We do not accept partnerships that compromise the integrity of our services or community trust.

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13. DATA SHARING

We may share information with:

  • Service providers (email, SMS, analytics, payment processors)

  • Legal authorities, when required

 

We do not sell personal data or share SMS opt-in data for third-party marketing.

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14. DATA RETENTION

We retain personal information only as long as necessary to:

  • Provide services

  • Meet legal obligations

  • Resolve disputes

 

You may request deletion of your data, subject to legal requirements.

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15. YOUR RIGHTS

Depending on your location, you may:

  • Access, correct, or delete your data

  • Withdraw consent

  • Object to certain processing

  • Request data portability

 

Requests may be sent to hello@bechronicallyyou.com.

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16. INTERNATIONAL DATA TRANSFERS

If personal data is transferred outside the United States, appropriate safeguards will be applied in accordance with applicable law.

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17. WEBSITE USE & ACCEPTABLE CONDUCT

You agree not to misuse our website or services or attempt unauthorized access to systems or data.

Content is provided for educational purposes only and may not be reproduced without permission.

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18. CHANGES TO THIS POLICY

We may update this Policy periodically. Updates will be posted on this page with a revised effective date.

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19. CONTACT INFORMATION

Julia Flaherty
PO Box 109
Little Chute, WI 54140-0109

Email: hello@bechronicallyyou.com

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